Illustration of an all-in-one contact center

Let your product

Speak Communicate Understand

An all-in-one contact center

for Telco operators, ICT integrators and Communication businesses

Boost customer retention. Increase sales and customer service of your client where it counts — on the front desk. VOIPEX Contact Centre system provides all your customers need to improve their customers relations, increase productivity and customer care effectivity.

We provide 3000+ active accounts. Each and every second

Never let your customers down –
Never lose a sale

Record incoming calls, ring entire groups, assign callers to dedicated queues. Complete calls from laptops or on the go from mobile phones. Use IVR to further manage incoming calls while your employees are busy. An overview of calls, analytics and statistics will help you identify the cost of each customer acquisition while you improve and aid your employees.

VOIPEX’s key features

Filter incoming calls

Take important calls first, direct calls where they can be hanled best

Call recording

Measure employee effectiveness

Interactive voice response (IVR)

Prioritization, distribution, queueing, availability

Virtual assistant

Replace repeatable tasks with AI

Analytic & Statistics

Measure lifetime customer value, measure cost of acquisitions

Speech to text (STT)

Read voice mail, send audio as text

Seamless CRM integration

Easy-peazy lemon-squeezy

Prepare call scripts

Review the most effective call recordings, prepare winning scripts

Predictive Dialer

Increase outgoing calls effectiveness

Start providing services

and become our partners

Implementation is very easy and intuitive.
With just little effort, you can do it just now.


logo salesforce

sales force

Seamless integration to Salesforce CRM will boost your communication possibilities and provide your sales team all the information they need before they pick up the call

Microsoft Dynamics and power apps

Boost your productivity and communication abilities with Microsoft Dynamics and Power Apps integration. Voipex provide easy to use integrations to both Dynamics and Power Apps.

Other crm and crp platforms

Connect your customers CRM/CRP system to Contact center and provide better information for your customer care agents. It’s easy and fast!